Lake Norman Health and Wellness

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This practice is required to provide our patients with notice of our privacy practices with respect to protected personal information collected from this website.

Consent

By using this website, you consent to understanding and accepting the terms listed in this privacy policy. We reserve the right to update, amend, or change this Privacy Policy at any time to conform to new laws and regulations or changes in business standards. This privacy policy does not extend to any third party websites that link to or from our website and we are not responsible for any of the content on those websites. Those websites have their own privacy policies and it is recommended that users read through them before providing any information to the website owner.

Information Security

Wherever we collect sensitive information (such as credit card data or health history), that information is encrypted and transmitted to us in a secure way, such as the Secure Socket Layer (SSL) protocol. All forms have 256 bit encryption to securely transmit information.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Our privacy policy does not cover content that is transmitted via email to our office. Email does not have the same encryption and security protocols and should not be used to transmit sensitive information.

Log Information

When you use our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Cookies enable us to customize your browsing experience and speed up website load times. You have the ability to accept or decline cookies at any time. If you decline cookies, you do not have access to the benefits of a custom web browsing experience.

Information Sharing

Our monthly newsletter service sends monthly newsletters with relevant information to the topic of interest. Your email will not be sold, rented or leased to a third-party. You may remove your name from the newsletter list at any time by following the removal instructions at the bottom of any newsletter sent.

Social Media Policy

We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but are not limited to, Facebook, Google, Twitter, Pinterest, and LinkedIn. Each social network has its own privacy policy and it should be read before creating an account on the network. We are not responsible for any marketing or retargeting performed by a social network after you have visited our pages.

Refund Policy

1.Many of the treatments used to help improve your condition including spinal decompression therapy, infrared light therapy, neurofeedback, RIFE therapy, metabolic evaluations, oxygen or vibration therapy are not covered by insurance and are not reimbursable. Therefore, Lake Norman Health and Wellness is not required to, and will not submit a claim to your carrier for these services. Since these treatments are not considered a covered service, the total investment must be paid by the patient.

2.If the patient chooses to finance the investment through a 3rd party, the patient understands that the financing companies are separate and distinct entities and are not affiliated with Lake Norman Health and Wellness or Dr. Akiba Green. Therefore, we are not responsible for any dispute between the patient and the financing company.

3.It is impossible for Dr. Green to know exactly how many treatments the patient will need to reach maximum recovery. The treatment plan listed above is an approximation and may be adjusted according to patient presentation. Furthermore the treatments in this program do not include other services in the office including supplements, diagnostic lab tests or home equipment not indicated or maintenance care.

4.In the event that the patient terminates the treatment prematurely, the patient is responsible for all care they have received at the time of termination minus any discounts offered, and will be refunded any pro-rated fees owed based on the current fee schedule. The fee schedule for each service is available at the front desk. We cannot legally refund any fees for service already performed, even if the patient is not satisfied with the results of the treatment.

1. Many of the treatments used to help improve your condition including spinal decompression therapy, infrared light therapy, metabolic evaluations, oxygen or vibration therapy are not covered by insurance and are not reimbursable.  Therefore, Lake Norman Health and Wellness is not required to, and will not submit a claim to your carrier for this service.  Since these treatments are not considered a covered service, the total investment must be paid by the patient.
2. If the patient chooses to finance the investment through a 3rd party, the patient understands that the financing companies are separate and distinct entities and are not affiliated with Lake Norman Health and Wellness or Dr. Akiba Green.  Therefore, we are not responsible for any dispute between the patient and the financing company.
3. It is impossible for Dr. Green to know exactly how many treatments the patient will need to reach maximum recovery.  The treatment plan listed above is an approximation and may be adjusted according to patient presentation.  Furthermore the treatments in this program do not include other services in the office including supplements or home equipment not indicated or maintenance care. 
4. In the event that the patient terminates the treatment prematurely, the patient is responsible for all care they have received at the time of termination minus any discounts offered, and will be refunded any pro-rated fees owed based on the current fee schedule.  The fee schedule for each service is available at the front desk.  We cannot legally refund any fees for service already performed, even if the patient is not satisfied with the results of the treatment.

Changes to This Policy

Please note that this Privacy Policy may change from time to time. While we expect most such changes will be minor, we will post any Policy changes on this page.

Effective November 2014

Privacy Policy

Copyright 2016

 

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Copyright © Lake Norman Health & Wellness. All Rights Reserved.
19607 West Catawba Avenue, Suite 103, Cornelius, NC 28031
Serving patients in the Charlotte North Carolina Metro
For appointments call: 704.987.3993